Terms & Conditions

Terms and Conditions


By submitting your order, you acknowledge that you agree to this Purchase Order and, at the same time, the delivery, payment and claim terms of the purchased products.

We will confirm your order in the form of an e-mail message, which will be delivered to you at the address given in your registration folder. The status of your order will be 

reached at mail@mardinikebap.eu or by get in touch with 774 073 813 on working days from 24/3 where we can reply all your queries. Transportation for the goods in

Czech republic is free of charge in days that are related our regular delivery days. We deliver orders on the day of purchase order, except weekends when courier services

do not work. The maximum delivery time is 1 days. In case of a problem, we will inform you in writing.marini


Complaints Procedure


The buyer is obliged to immediately check the delivered goods without undue delay and inform the seller of the possible defects ascertained within 3 days in a written form or e-mail. he may return it without giving any reason within 7 days of receiving the shipment. THE GOODS MUST BE ORIGINALLY WRAPPED AND NOT USED!


Should the defect be caused by our party, the goods will be delivered to you at the appropriate cost, recovery of funds in the shortest possible time. In the written notice, the buyer will list the defects found (the type they are showing, etc.) and send it to mail@mardinikebap.eu or by post to Náchodská 2397/23, Horní Počernice, 193 00 Prague.


In case of complications, it is possible to contact our employee on the number 774 073 813 on working days from 24/3 where we can reply all your queries. You can claim goods! AFTER A WORKER AGREEMENT! return with all documents for purchase and payment to: Náchodská 2397/23, Horní Počernice, 193 00 Prague.


The Seller undertakes to inform the Buyer no later than 3 days after receiving a complaint about the status and handling. www.mardinikebap.eu is not responsible for the problems caused by incorrect use in violation of the Purchase Order.